Frequently ask questions

 About the NPF Yantar site - why the site was created?
1. Is the site commercial?

Yes. Site is a commercial product, but the materials located on the site put on public display. Anyone can read the articles, join in the discussion forum, we welcome all visitors who are interested in the area of air ionization, while they do not have to be our customers.

2. For what this site is created?

Despite of the long-standing studies of air ionization, at the moment, this area remains almost unexplored and causes a lot of controversy. Our site is intended to convey to his visitor the most reliable information on the situation of air ionization.

 Questions related to the purchase and delivery of ionizers
3. What is the warranty on devices and how it is being done?

The warranty for our devices is 1 year. You send us the device, we make repairs, and send it back to you. Sending in our direction is carried out at your expense, sending back to you - for ours.

4. Do I need to carry out the adjustment of the ionizer in my room after purchase?

All ionizers have passed the factory SETUP. No need to buy the ions counter and customize in your room. After a few hours when the indoor static neutralized ionizer work will be carried out in normal mode. Do not forget to clean the needle 1-2 times a month, otherwise the effectiveness of the ionizer drops sharply.

5. Can I pay with a card?

Yes, you can pay for ionizers with a plastic cards VISA, MasterCard. If this card is designed to pay only through an electronic terminal (eg Visa Electron, Cirrus Maestro), then the payment via the Internet can not be performed. Sending parcels paid for in this way will be made by mail, no matter where you are. If you want the parcel delivered to you by courier, this payment method will not work.

6. I have problems with placing an order online

Checkout is simple enough, it is done in the same way as in most other online stores. However, a detailed description how to do this.

Go to the catalog.

Select the product that you interesut, and click on the "Details" below the selected item to view a more detailed description. On the product page on the right side indicate the number (enter the desired number or click on the "+" and "-") and a variant of the device, and then click "Add to cart". If you choose this is finished, click the "Checkout", otherwise "Continue Shopping" and go back to the catalog. Ordering in your browser window right click on "Shopping", open any of your devices. You can change the number of the selected item, or delete unnecessary. To order, click "Checkout".

Further, if you are already registered on our website, you need to enter your e-mail address and password in the form "Already registered?". If you have not registered on our site, enter your e-mail address in the form labeled "Create Account", click on "Create Account" and enter your details (name, password). For legal entities, fill in all fields "COMPANY INFORMATION (For legal. Of persons)."

Click "Register" button.

Next, you will need to enter your address to which you want to deliver the order, choose the form of delivery and form of payment

7. How long to wait for an order?

Average, the premise is 10-15 days, depending on the region where you live. Upon receipt of a parcel in the post office will bring you post a notice, then be able to pick it up. Pay while nobody wants. So you yourself can track the location of the parcel by mail id, we give you after we send the parcel.

8. What are the terms of ionizers shipment?

After payment you need to tell us the number of the payment order, if you are a legal entity, or send a copy of the receipt by fax (843) 2742376 or e-mail Parcel will be shipped within 1-2 business days, shipping is done every Monday, Wednesday, and Friday, sending you will receive an additional notification.

9. Can I order an ionizer if I live abroad?

Yes, you can. Mail delivery has risen in price, but shipping cost will not exceed 15-25 euros anywhere in the world. The only thing we have to warn you some stress on the network, such as the US and Canada is 120 volts 60 Hz, in this case, the power supply will be different.

10. What happens if an ionizer breaks after the warranty period, or the case will not warranty?

Even if your warranty is over, we always repair your appliance, you will need to pay only the cost of completing and mailing costs.
There are also non-warranty cases, such as if someone had dropped on the floor ionizer, and it crashed. In this case, repair will be performed as well, but it does not guarantee.

11. What is the product warranty?

The warranty on all products is 1 year. If something is going to happen with the product, but it happens rarely, we will repair it free of charge throughout the year.

12. What happens if the order is lost?

For all this time our work has never been, there have been delays, but there were always sending. We also point out when sending mail id, you yourself can track the location of each shipment. But in any case, we are fully responsible for the parcel, as long as you do not get it in your hands, and if the parcel is lost, we will send you another one.

13. How much is shipping?

Mail delivery to Russia we have almost free, or rather, delivery is carried out at our expense, upon receipt on Russian Post, you pay nothing. Express delivery across Moscow within the Ring Road worth 350 rubles.

14. How the delivery to other cities is done?

Delivery ionizers by mail. If the number of ordered ionizers 3, or more, can be sent for bigger company, we work with several companies (for Russia only). Send ionizer and one can transport company, but even then, at your expense.

 How to choose and use ionizers?
15. How do I replace the fan alone, power supply etc?

If you have non-warranty case and requires replacement of a node, write to Not all first came to hand parts fit.

16. Do I need to carry out the adjustment of the ionizer after purchase in our room?

All ionizers passing the factory SETUP. No need to buy the counter ions and customize in your room. After a few hours of the ionizer when static indoor neutralized ionizer work will be carried out in normal mode. Do not forget to clean the needles 1-2 times a month, otherwise the effectiveness of the ionizer drops sharply.

17. I have a large room - 100 square meters. meters, I'd better buy Yantar 5K?

Bipolar ionizers Yantar 5K designed for large rooms, such as conference rooms, warehouses, manufacturing facilities, slot machine halls, clubs. If you have a large office or living room (more than 80-100 sq. Meters), it is best to use Yantar 5A/5E/5M, so air ions will be distributed more evenly. Also, keep in mind that the Yantar 5K big enough air flow (up to 1,500 cubic meters per hour), and in the office or living space with a maximum capacity of the device can easily blow.

18. Which model of Yantar ionizer should I choose?

It all depends on your environment. If you have a room no more than 20 square meters, is usually sufficient model Yantar-5A. If the room is large, 30-40 square meters. meters - it is better to install Yantar-5E. If you do not take it for dwelling, and for the office, it is best to start with the number of jobs, Yantar-5A is designed for use in rooms up to 3-4 jobs and Yantar-5E - twice. You can compare them on our site after registration.

19. Why ionizers?

This is a fairly frequent questions addressed to us. Read some articles that we have written to clarify these issues. They are written in simple and understandable language.

20. Is Ionizers Yantar - a chandelier Chizhevskogo?

Read the article, which summarizes the differences between modern bipolar ionizers, and a chandelier of Chizhevsky

 Counters of aeroions Sapphire-3M and Sapphire-3K
21. What is the difference between counters of aeroions Sapphire 3K and Sapphire 3M?

Differences between counters of aeroions Sapphire 3K and Sapphire 3M are as follows:

  1. 1. Sapphire 3M can operate in stand-alone mode, the counter integrated batteries.
  2. 2. The counter of aeroions Sapphire 3M has the ability to connect to a computer, for downloading and further processing of data.

22. What is included in the set of a counter?

The set includes the device itself, power supply, passport, technical description, metrological verification, and a case. And of course, delivery within the Russian Federation to large settlements.

23. Is a delivery of counters of aeroions free?

Yes, free of charge within the Russian Federation, in the city where there are transport companies. If your town in remote areas (eg. Sakhalin, Kamchatka, Yakutia), delivery is discussed separately. If your business is abroad, shipping will be paid, by courier, such as DHL. All additional details are negotiated separately.

24. Does the set of counter of aeroions metrological verification?

Yes, metrological verification for 1 year is included in the cost of the device.

25. How long should I wait for the counter of ions after payment?

Shipping counter ions are usually made within 15-20 business days after payment. This time. not necessary for the manufacture of the device, and to carry out metrological verification in UCM. This is a state independent verification officer who issues a calibration certificate for the device.

 About forum
26. Can I put links to similar products?

You can discuss any devices from the field, specifying the name of the instrument, but to advertise a site that is impossible. If someone would have to find items of interest, he can do it himself through a search engine.

27. Can we agree on advertising in a forum?

No, you can not. We pretend to be the objective forum, but not an advertising of some individual devices.

 Noise and vibration measuring devices SVAN
28. What are the terms of shipment of equipment SVAN, algorithm?

Delivery devices SVAN and algorithm based on primary metrological verification - 30-35 working days, as a rule, in practice a period not exceeding one calendar month.

29. Can I get brief information on SVAN devices?

Design feature is the ability of devices SVAN building instrument functions depending on the emerging needs of the user.

This allows you to create flexible price offers instrument that is convenient to our many users. So in the absence of sufficient funding, the user can order the unit a minimum configuration and increase the functionality of the device gradually during its operation. The device does not necessarily return to us, simply enter a numeric code that unlocks additional features of the device. Digital code can be sent by fax, e-mail or communicated over the phone.

A distinctive feature of the series SVAN devices is that they are equipped with correction filters for measurement of vibration in accordance with the requirements of Russian sanitary norms, and with the requirements of international instruments ISO. As a rule, all similar devices offered by other companies, staffed by correcting filter in accordance with the requirements of only ISO, but these filters do not meet the requirements of SN 2.2.4 / "Industrial vibration, vibration in residential and public buildings" and their use leads to significant measurement errors.

Our offer includes devices for all tasks related to the measurement of noise and vibration. We can also offer you a device that measures only noise or vibration only.

Thus, the sound level meter SVAN-945 is designed to measure and analyze the noise only. It measures the total equivalent sound level corrected, and analyze in 1/1 and 1/3 octave band frequency infrasound (from 1 Hz to 20 Hz); audible frequency range (20 Hz to 10,000) and low frequency ultrasound 10000 Hz to 20,000 Hz.

Vibrometer SVAN-946 is designed to measure only the vibration. The device measures the vibration acceleration, including the corrected vibration acceleration, in accordance with the requirements of Russian CH, velocity, vibro and analyzes vibration in 1/1 and 1/3 octave bands.

In addition to measuring instruments separately noise and vibration separately, in our offer there are three instruments to measure the combined noise and vibration. This group includes sound level meters, vibration meters, spectrum analyzers SVAN-947, SVAN-949 and SVAN-943.

The most popular among users of the device in the group - SVAN-947. This device has all the features as the classic sound level meter (SVAN-947 has all the features the sound level meter SVAN-945) and vibrometer (SVAN-947 has all the features vibrometer SVAN-946). The combination of the sound level meter and vibrometer in a single device provides a number of advantages and facilities for small laboratories, in which, as a rule, the measurement performed by one or more performers.

Device SVAN-949 is a development instrument SVAN-947. The main reason for the appearance of this device - to reduce the cost of the device to the user. This was achieved through the transfer device with rechargeable batteries are usually replaced by AA batteries. All new devices is planned to produce a battery-powered, because almost all batteries after a certain period of operation (1.5 - 2 years) start fast enough to lose its rated capacity and poor hold a charge. This limits the battery life and forces the user to ask for service. The use of replaceable AA batteries allowed to abandon standard network adapter device, although the ability to connect to the AC 220V devices have been preserved, and if necessary, the AC adapter is available as an option.

A special place among the combined instrument takes the sound level meter SVAN-943. Sound level meter, spectrum analyzer with all the functions of measuring and analyzing the noise since 2005 has had an opportunity to measure and vibration as a classic vibrometer. Moreover, the inclusion of this option is quite flexible and can be defined by the user, based on their financial capacity and functional needs.

So the cost of the device complete with all accessories, including software that allows you to automatically generate a measurement protocol, including VAT and initial verification is 65 600 rubles. In that case, if the user needs to measure further general and local vibrations, this device can be provided with the option of vibration measurement. The cost of this option is two times lower than the cost of a separate vibrometer (for example, SVAN-946). This option can be ordered at the same time with a sound level meter, and possibly later, should the need arise.

Device SVAN-943 for measuring and analyzing the noise in 1/1 and 1/3 octave bands in the audible frequency range (20 Hz to 20,000 Hz) and the vibration in the frequency range of 1 Hz to 20000 Hz, measures the total equivalent-adjusted vibration in the frequency range from 1Hz to 90Hz and the local equivalent-adjusted vibration in the wide frequency range of 5.6 Hz to 1420 Hz.

We also offer a completely new device SVAN-948, which today has no analogues in the world. This device is specifically designed to measure the non-permanent transport, and especially the local vibration according to the new requirements, developed in the Russian guests. SVAN-948 - four-channel device that allows simultaneous measurement of vibration in three independent channels, and the fourth measure noise.

SVAN-912 instrument measures all the necessary parameters related to noise and vibration. This is the only device in the world capable of measuring high frequency ultrasound to 100,000 Hz 1/3 octave bands of frequencies in real time. This device measures and analyzes the noise in all the required range: infrasound, audible noise, ultrasound up to 100 kHz !!! Also, the instrument measures and vibration in the same frequency range, including the general and local equivalent-adjusted vibration, to assess its effect on the human body.

30. I can not find devices SVAN 943, 946, ...

Devices SVAN Series 94H taken out of production in 2008, to replace them came more sophisticated modifications made by the 95H Series

 Advertisers, suppliers and other
31. Can I add commercial links to your site, or distribute banners?

No, you can not, at any price.

32. We would like to offer you the supply of components, how to do it?

Nothing needs to be done, in general, then, we have direct supply from the manufacturer. If you are a manufacturer, then send your catalogs and price lists at 22 Daurskaya St., Kazan, Russian Federation, 420087 (NPF "YANTAR" LLC).
Please do not make any offers by e-mail or by phone, they will not be considered in any case.